Refund policy

Refund & Return Policy

Last Updated: July 21, 2026

Thank you for shopping with PROPERTIES 276 LLC. We want you to be completely satisfied with your purchase.

Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Conditions & Eligibility

To be eligible for a return:

  • The item must be in the same condition that you received it (unworn, unused, with tags, and in its original packaging).

  • You must provide the order number or proof of purchase.

How to Initiate a Return

  1. Contact us at info@properties276.shop with your order number and reason for return.

  2. Once your return request is approved, we will provide you with a pre-paid return shipping label and detailed instructions on how and where to send your package.

  3. Packages sent back to us without first requesting a return will not be accepted.

Return Shipping Address

All returns must be shipped to our U.S. fulfillment facility:

Properties 276 LLC
4893 NW 107th Path, Doral, FL 33178
305-582-2621

Damaged, Defective, or Incorrect Orders

Please inspect your order upon arrival. If your item is defective, damaged in transit, or if you received the wrong item, please contact us immediately at info@properties276.shop. We will arrange a replacement or full refund at no extra cost to you.

Non-Returnable Items

In compliance with standard retail safety guidelines, the following items cannot be returned:

  • Perishable goods (such as food or plants)

  • Custom or personalized orders

  • Personal care products (such as opened beauty or hygienic goods)

  • Hazardous materials, flammable liquids, or gases

  • Gift cards

Refund Process & Timeline

  • Once your return is received and inspected at our facility, we will notify you of the approval status.

  • Approved refunds will be automatically credited to your original payment method within 5–7 business days.

  • Please allow additional time for your financial institution to process and post the transaction.

  • If you have not received your refund within 10 business days of approval, please reach out to us at info@properties276.shop

Contact Information

For questions or assistance regarding your shipment, email us at:

Customer Service & Operating Hours

We are fully committed to providing reliable marketplace support. Our standard live support hours are:

  • Monday through Friday: 9:00 AM – 5:00 PM Eastern Standard Time

  • Saturday and Sunday: Closed for live phone/chat support

  • Official Support Email: info@properties276.shop

  • Phone Support: (305) 582-2621

24/7 Message Monitoring

While our office is closed on weekends, our customer support queue is monitored 24 hours a day, 7 days a week. All inquiries submitted via email, contact forms, or marketplace portals are processed continuously and will receive a high-quality resolution within 24 to 48 hours, including holidays.

Corporate Headquarters & Contact Info

For corporate inquiries, legal verification, or order assistance, please reach out to us directly:

  • Legal Business Name: Properties 276 LLC

  • Physical Address: 4893 NW 107th Path, Doral, FL 33178

  • Official Support Email: info@properties276.shop

  • Phone Support: (305) 582-2621